Republic of Sudan gets state-of-the-art eServices and Smart Card solutions

Cartes 2011: UAE-based GET Group has signed a contract through its Sudanese partner, Castle Computer Services Co. Ltd., with the Secretariat of Sudanese Working Abroad (SSWA), part of the Republic of Sudan’s Ministry of Cabinet Affairs, to provide the government organization and its customers with cutting-edge e-Services and Smart Card solutions. SUDAN

To obtain services from the Sudanese government, Sudanese expats currently have to fill in time-consuming and lengthy paperwork, thus causing delay and dissatisfaction amongst many users. Now with the implementation of the new system from GET Group it is possible for Sudanese expats to avail of those services and make payments for them electronically, whether within the Republic of Sudan or at the Sudanese embassy or consulate in the country where they are based.

Mohamed Harb, GET Group’s Sales Director, says: “We are very pleased to be working with SSWA. Our partnership will provide solutions that will replace the current complicated paper-based applications and procedures with an automated system that will save time, effort and cost for SSWA and its customers.”

In addition to the benefits of business process automation for SSWA, some of the new system’s advantages for end-users include the ability to store transaction history on Smart Cards as well as improved customer service standards.

Dr. Karrar Al-Tohami, SSWA’s Secretary General says: “This partnership with GET Group is part of a strategic plan for the Republic of Sudan’s government to automate its processes and transactions in line with international best practices. The implementation of e-Services and Smart Card system, which is at the core of e-Government, will improve our organization’s efficiency and productivity through automation, data centralization and a move to a paperless workflow.”
The system is due to be implemented initially in five countries outside the Republic of Sudan, specifically for e-Government, before engaging other government entities and the private sector.

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